Disclaimer, Terms and Conditions

Committed to treating our customers fairly

At Knight Frank Finance, we are committed to offering our customers the highest possible standards of service, in line with the policy of the rest of the Knight Frank Group. In so doing we are pleased to support the Financial Services Authority initiative ‘Treating Customers Fairly’. We recognise that both we and our customers have everything to gain if we look after your best interests and treat you fairly in all aspects of our dealings with you. Our commitment to you We will:

• provide you with clear information about the products and service we offer, including fees and charges
• ascertain your individual needs, preferences and circumstances before recommending a mortgage
• only recommend a mortgage that we consider suitable for you and that you can afford – and always the most suitable from the available options. This will include advising you to approach a lender direct if that is in your best interest
• not recommend a mortgage if we can’t find one we consider suitable
• encourage you to ask if there’s something you don’t understand
• give you access to a formal complaints procedure should you become unhappy with our service

How you can help us
To help us give you the most appropriate advice, we will ask you to:

• tell us as much as possible about your income and outgoings, to enable us to properly assess how much you can afford
• let us know about changes that might affect your ability to repay a mortgage
• let us know if there is any aspect of our service, or of a product we have discussed or recommended that you don’t understand
• tell us if you think there are ways we can improve our service

If there is anything you would like to discuss about the service you have received please call Simon Gammon on 0871 277 8800.

Thank you for choosing Knight Frank Finance LLP.

Terms and Conditions

This web site is owned and controlled by Knight Frank Finance LLP trading as Knight Frank Finance. If you use this web site you agree to the terms and conditions set out below. Knight Frank Finance LLP is a limited liability partnership registered in England with registered number OC322399. Our registered office is 55 Baker Street , London W1U 8AN where you may look at a list of members' names.

Knight Frank Finance LLP is authorised and regulated by the Financial Services Authority No. 459093 for regulated mortgage business and general insurance business.

The information and services provided by the website does not constitute financial, investment or tax advice. The Website is intended to provide general information only and does not attempt to give you advice that relates to your specific circumstances. You are advised to discuss your specific requirements with an independent financial adviser prior to entering into any binding contracts.

The Website is specifically designed for use in the United Kingdom only and the information on it relates to products and services marketed to residents of the United Kingdom only. You must not use the Website in countries where its use is restricted or prohibited by local laws, regulations, codes or customs. We recommend that non-UK residents should contact us before relying on any information on this site.

Not all services detailed on this site are regulated by the FSA.

Disclaimer

This website describes services: While Knight Frank Finance makes every effort to ensure that everything on the website is accurate and complete, we provide it for information only, so it is indicative rather than definitive. We thus make no explicit or implicit guarantee of its accuracy, and, as far as applicable laws allow, we neither accept responsibility for errors, inaccuracies or omissions, nor for loss that may result directly or indirectly from reliance on its content. Users of the website should not take or omit to take any action that relies on information on the site. Knight Frank Finance may correct or update the website without prior notice.

In making the website available, Knight Frank Finance does not imply or establish any client, advisory, financial or professional relationship. Through the website, neither Knight Frank Finance nor any other person is providing advisory, consulting or other professional services.

Interruption

Knight Frank Finance neither guarantees that the site will be uninterrupted or without delay nor that it will be error-free or virus-free. The website is provided 'as is' without warranties of any kind. Knight Frank Finance will not be responsible and will not accept any liability whatsoever for any viruses which may infect your computer by reason of your use of or downloading of applications (including .exe applications) from this web site.

Copyright Notice

This website is owned and controlled by Knight Frank Finance LLP. Unless otherwise noted, all information featured on the Knight Frank Finance website, (whether text or images), is protected by copyrights and trademarks, and is owned or licensed by Knight Frank Finance. You may not download, display or print any part of the content except to your own computer for your personal use and not for business purposes. You must not change frame or inline (mirror) any of the content of our website

Links

Links on this site may lead to servers maintained by individuals or organisations other than Knight Frank Finance. Knight Frank Finance makes no representation or warranty regarding the accuracy, timeliness, suitability or any other aspect of the information located on such servers and neither monitors nor endorses such servers or content. If you link to our website we may require you at any time at our absolute discretion to remove the Link

Law

Any terms and conditions concerning the usage of this website will be governed by the laws of England , and any dispute concerning use of this website will be determined exclusively by the English Courts.

Data Protection Act

Knight Frank Finance is registered under the Data Protection Act 1998. We are committed to protecting your privacy and providing a safe, secure site. However, before you continue using our website, we recommend that you read the following information.

Knight Frank Finance respects the privacy of its web site visitors and does not share or sell any personal information with third parties. Please note that you are not required to provide any personal information to use this site. Any information you do provide will be treated in confidence and used only for the purpose for which you provided it. Where personal information can be entered, the site ensures that industry-standard security measures are in place to protect it.

If you choose to register on the web site or to send us personal details in relation to a service offered, you have the right to request a copy of the information you entered and any other information we hold on you at any time, and to have that information corrected if it is inaccurate. If you wish to exercise this right, please contact the Webmaster, Knight Frank Finance, 55 Baker Street, London, W1U 8AN United Kingdom , or email: webmaster@knightfrank.com.

Contact Details

Please note that you are not required to provide any personal information to use this site. However, if you provide your contact details (name, address, telephone and fax number and e-mail address) these details will be used to provide any services which you have requested.

By entering your contact details you agree that we may also use them for the following purposes:

1. To incorporate into the Knight Frank Finance database.

2. To provide aggregate statistical information which may include personal information.

3. To provide you with information about our services.

4. Your contact details may be changed in the following way: [Details] You may at any time request us to remove your details from our computer data base or instruct us not to use the personal information which you have provided to us for any of the above purposes by notifying us by e-mail.

Cookies

A Cookie is a small file which contains a unique alpha numeric number selected on a random basis. We will automatically place a Cookie on your computer which enables you to make full use of this websites functionality. If you require more information about this please contact webmaster@knightfrank.com.